Privacy Policy — bd111c

When you register for a bd111c account, we collect the following personal information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Mobile phone number registered in Bangladesh;
• Preferred payment method (e.g., bKash, Nagad, Rocket, or Upay mobile number);
• Account username and hashed password.

To comply with responsible gaming and anti-fraud obligations, bd111c may request the following documents during the Know Your Customer (KYC) verification process:

• National Identity Card (NID) — front and back scan or photograph;
• Passport (biographical data page);
• Proof of address (utility bill or bank statement dated within 3 months);
• Selfie photograph for facial verification purposes.

We record all financial transactions conducted on the Platform, including deposit amounts, withdrawal requests, bet placement values, winnings, bonus credits, and transaction timestamps. This data is retained for financial reconciliation, fraud detection, and audit purposes. bd111c does not store full payment account credentials. Mobile wallet references (such as bKash transaction IDs) are recorded for dispute-resolution purposes only.

When you visit or use the bd111c Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location (country/city level);
• Device type, operating system version, and browser type;
• Session timestamps, pages visited, and features used;
• Referral source (how you arrived at the Platform);
• Cookies and similar tracking technologies (see Section 5).

The primary purpose for which bd111c processes your personal data is to provide you with our betting and gaming services. This includes creating and managing your account, processing your deposits and withdrawals, recording your bets and winnings, awarding bonuses, and providing customer support when you contact us. Without processing your personal data for these purposes, we would be unable to deliver the Platform's core functionality.

bd111c uses your personal data — including transaction history, device information, IP address, and betting patterns — to detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, bonus abuse, and other harmful behaviour on the Platform. This is a legitimate interest that we balance carefully against your privacy rights. Where suspicious activity is confirmed, we may share relevant data with law-enforcement authorities as required by applicable law.

We analyse player activity data — including deposit frequency, bet sizes, session duration, and self-exclusion history — to identify players who may be experiencing problem gambling. Where such patterns are identified, bd111c may proactively contact the player, apply account limits, or initiate a cooling-off period. This processing is carried out in the player's vital interest and in fulfilment of our responsible gaming commitments, as detailed in our Responsible Gaming Policy.

bd111c may use your contact details to send you transactional communications (e.g., deposit confirmations, withdrawal updates, account alerts) and, where you have given explicit consent, promotional communications about new games, bonuses, and upcoming cricket events such as BPL and IPL fixtures. You may opt out of promotional communications at any time by contacting our support team. Transactional messages cannot be disabled as they are essential to the operation of your account.

To process your deposits and withdrawals, bd111c shares the minimum necessary transaction data with our approved payment partners — bKash, Nagad, Rocket, and Upay. This data exchange is limited to transaction reference numbers, amounts, and timestamps. bd111c does not share your full player profile, betting history, or KYC documents with payment processors.

Some games on the bd111c Platform are powered by third-party game providers including Evolution Gaming, Pragmatic Play, and Ezugi. When you play a game hosted by one of these providers, limited session data (such as a pseudonymous player session token and bet amounts) is transmitted to the game provider's servers to enable gameplay. No directly identifiable personal information such as your full name, mobile number, or payment details is shared with game providers.

bd111c may disclose your personal data to government authorities, law-enforcement agencies, or regulatory bodies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent or investigate criminal activity, protect the rights and safety of users or the public, or comply with a valid legal process. We will notify you of any such disclosure where we are legally permitted to do so.

bd111c retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law:

• Account data — retained for the duration of your account plus a minimum of 5 years after account closure, for audit and dispute-resolution purposes;
• KYC documents — retained for a minimum of 5 years following account closure;
• Transaction records — retained for a minimum of 5 years in accordance with financial record-keeping obligations;
• Technical/usage data — retained for up to 12 months from the date of collection, then anonymised or deleted;
• Support correspondence — retained for 2 years from the date of the last interaction.

bd111c uses cookies and similar local storage technologies to deliver and improve our Platform. The main categories we use are:

• Strictly necessary cookies — required for the Platform to function, including session management and authentication tokens;
• Performance cookies — used to measure how users interact with the Platform so we can identify areas for improvement;
• Preference cookies — used to remember your settings such as language preference and display options.

bd111c implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, password hashing using industry-standard algorithms, access controls limiting data access to authorised personnel only, regular security assessments of our Platform infrastructure, and secure deletion procedures for data that has reached the end of its retention period. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials secure.